Customer Support 24/7/365

Need Assistance?

We have many avenues to get support.

You can contact us with any questions related to our domain services in a variety of support channels - via e-mail, through our ticketing system, via live chat and by phone. We will always do our best to be of assistance!

Support

  1. Through the Control Panel

    Context Help
    Context Help in Control Panel If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A popup will appear. It contains elaborate info about all the operations that you can perform on the given page. Each pop-up window shows up on the very same page so that you can quickly return to your work.
    Video Tutorials
    Videos We have a rich array of instructional video clips describing how to use our hosting Control Panel. They're created for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step instructional video clips. Visit the Videos Page.
    F.A.Q.
    FAQ Help in Control Panel If you can't find the answer you are looking for, check out our extensive Frequently Asked Questions section located in your Control Panel, which contains questions asked by real clients and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's in order to cover all the innovations and new additions to our system.
    Community Forum
    Community Forum Sometimes the easiest way to get the answer you are looking for is to simply ask someone else that has the same experiences as yourself. There is nothing better than friends getting together to share thoughts, ideas and sometimes even complain. This is what builds friendships. The forum of Tierra Hosting is just the place.

    You can contact us by phone

    US Toll Free Phone: +1-855-211-0932
    US International: +1-727-546-HOST(4678)
    UK Phone: +44-20-3695-1294
    AU Phone: +61-2-8417-2372
    IMPORTANT
    Please tell our representative our ID: 240015

    Through the live chat

    Our live chat operators will answer in real time any non-technical questions.
 ↑